All appointments will be over the telephone or through video link using Near Me (see below for instructions on how to use this service). If, after that conversation with a GP, they want to see you the GP will arrange for a time for you to come into the surgery. If coming into the surgery please can you come alone or if help is required bring only one other person with you.
Open access Monday – Friday 8.30am -10am
We are running an Open Access Surgery every morning but instead of coming into the surgery we ask you to call us on 01360 440515 between 8.30am & 10am and you will be asked by our Reception Team why you are calling. They will either put you down for a call back that morning or arrange an afternoon appointment time for you. Although we endeavour to call patients as quickly as we can, on busy days you may need to wait some time.
(Appointments only) Monday – Friday afternoons 2.30pm - 5pm
You can book a telephone or Near Me Video appointment for a specific time and doctor in the afternoons via reception or online when available.
We are now able to offer a video consultation with our GPs. If this form of consultation is required the GP will organise this directly with you. Please follow the instructions in the link on how to access this service:
Near Me Video Instructions
If you've developed a cough or fever or loss of taste and/or smell in the last 7 days you should self isolate for 7 days from the day your symptoms started. You can return to work after 7 days if you're improving. If your symptoms do not improve after 7 days then contact the surgery.
The most up to date information can be found at:
If you are a High Risk Patient please follow the link below for information on Shielding
Covid 19 - all HIGH RISK patients
Due to the current situation we have decided to temporarily suspend the morning Drop In surgeries. Our GPs will mainly be conducting telephone consultations and will arrange directly with you if they want you to come in to the surgery. Please call from 8am to request a call back.
Video on Anticipatory Care Planning
Repeat Prescriptions: Please call the Script Line 01360 440515 Option 2 to request your prescriptions. Alternatively use our Online Prescription Service through this website if you are already registered for the service.
If patients would like to sign up for Online Prescriptions without visiting the surgery, you need to telephone the surgery, asking to join the service and provide an email address we can send the registration form to. Follow the information on this form, entering the PIN numbers when prompted. The registration details are valid for 14 days.
Once you have registered on the website you will be able to access the online prescription service for Repeat Medications. If you have Acute Medications you will still have to call the surgery to request these.
We now also have a secure external post box at the Surgery front door for paper repeat prescriptions.
Balfron GDPR policy is available to all patients via the link below. This document explains how we manage patient data.
BALFRON HEALTH CENTRE GDPR POLICY