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FLU CLINICS 2020

We have our final Flu Clinic this Saturday 31st October at Balfron High School in the morning. This clinic is for the Over 65 Year Olds and the At Risk 18 - 64 year olds.
We have just secured more vaccines for the at risk 18 - 64 year olds. 
Can all eligible patients who have not yet received their Flu Vaccine call the surgery on 01360 4405154 and you will be given an allocated appointment time – please try to arrive as close to this time as possible, not too early and not late. 
DO NOT come to the surgery for your immunisation unless this has been agreed by practice staff. You should enter the building at the Atrium doors, which are located to the right of the main entrance doors. Car parking is available at the High School.
Due to Covid-19 restrictions we ask that you attend alone, unless you require assistance from a friend or family member.
If you feel unwell on the day of your appointment OR if a member of your household displays symptoms of Covid-19 OR if you have had recent contact with a confirmed case of Covid-19, please DO NOT ATTEND your allocated appointment. Let the practice know so that we can rearrange your appointment for you. (Symptoms of Covid-19 = new persistent cough OR raised temperature (37.8 or above) OR loss of taste or smell)
Please bring a face covering or mask to wear when you are inside the building.
You will be asked to queue STANDING, and 2m apart from other patients. This may be for several minutes. If you are unable to do this, please let our admin staff know when you make your appointment so an alternative arrangement can be made. The vaccine is given in your upper arm. Please come wearing a short sleeved, or loose sleeved top which can be easily rolled up to make it easy for our clinicians to immunise you quickly. You will be asked to remove your coat and any additional layers while you are waiting to be immunised.
We would appreciate it if you could leave the building swiftly after your immunisation, assuming you feel well. Should you feel unwell after receiving your immunisation, please let a member of staff know ASAP.
Please note that the High School Atrium area will receive a deep clean prior to each flu clinic being held and after and there will be hand sanitiser available on entry and exit to the building.

Morning Surgery

All appointments will be over the telephone or through video link using Near Me (see below for instructions on how to use this service). If, after that conversation with a GP, they want to see you the GP will arrange for a time for you to come into the surgery.  If coming into the surgery please can you come alone or if help is required bring only one other person with you.

Open access Monday   – Friday 8.30am -10am

We are running an Open Access Surgery every morning but instead of coming into the surgery we ask you to call us on 01360 440515 between 8.30am & 10am and you will be asked by our Reception Team why you are calling. They will either put you down for a call back that morning or arrange an afternoon appointment time for you. Although we endeavour to call patients as quickly as we can, on busy days you may need to wait some time.

Afternoon Surgery

(Appointments only) Monday – Friday afternoons 2.30pm - 5pm

You can book a telephone or Near Me Video appointment for a specific time and doctor in the afternoons via reception or online when available.

Video Consultations

We are now able to offer a video consultation with our GPs. If this form of consultation is required the GP will organise this directly with you. Please follow the instructions in the link on how to access this service:

Near Me Video Instructions

Corona Virus

If you've developed a cough or fever or loss of taste and/or smell in the last 7 days you should self isolate for 7 days from the day your symptoms started. You can return to work after 7 days if you're improving. If your symptoms do not improve after 7 days then contact the surgery.

The most up to date information can be found at:

www.nhsinform.scot

If you are a High Risk Patient please follow the link below for information on Shielding

Covid 19 - all HIGH RISK patients

Due to the current situation we have decided to temporarily suspend the morning Drop In surgeries. Our GPs will mainly be conducting telephone consultations and will arrange directly with you if they want you to come in to the surgery. Please call from 8am to request a call back. 

Video on Anticipatory Care Planning

Repeat Prescriptions: Please call the Script Line 01360 440515 Option 2 to request your prescriptions. Alternatively use our Online Prescription Service through this website if you are already registered for the service.

If patients would like to sign up for Online Prescriptions without visiting the surgery, you need to telephone the surgery, asking to join the service and provide an email address we can send the registration form to. Follow the information on this form, entering the PIN numbers when prompted. The registration details are valid for 14 days.

Once you have registered on the website you will be able to access the online prescription service for Repeat Medications. If you have Acute Medications you will still have to call the surgery to request these.

We now also have a secure external post box at the Surgery front door for paper repeat prescriptions. 

GDPR

Balfron GDPR policy is available to all patients via the link below. This document explains how we manage patient data.

BALFRON HEALTH CENTRE GDPR POLICY 

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